Done this for 10 seconds, and have then pressed the tv button, with the 0 button but it doesn't work, and the remote just flashes white in the corner. Two LEDs on each RJ45 LAN socket (left = amber. Sorry to hear of any concerns the constant red light on your hub may be causing you. Good morning, My Hub 3 is showing a solid red light, is VERY warm to the touch, the TV glitches occasionally and the Wi-Fi is lost randomly on differing devices. ) dHUB 5 Flashing Blue Light. March 17, 2023 by Chantelle Clark If you are wondering what the Virgin Hub 3 lights are all about, this article is for you. Make sure the WPS Push button setting is enabled, as shown here. You need to verify that the white coax cable from Virgin Media’s wall sockets is also tightly connected to the Hub. Virgin Media Hub 3 Lights Meaning. I have seen similar posts on the boards and have followed all instructions. They aren't too far from the router either so this can't be the issue. No matter what I do the original pod won’t connect to the hub wirelessly. I think the V6 was just an unlucky victim - the red button wouldn't work (and may lock up for a while) without a working broadband connection. Now that you understand the reasons and what different lights mean, we should try the fixes below to resolve the issue. Today I've received my hub 5 and green light is flashing for few hours now. I have tried: Turning off 5ghz on the Hub settings - and tried to just use 2. 0) is showing a red light. What do the lights mean on my Virgin Media router? This all depends on what type of router you have. 1 ACCEPTED SOLUTION. Sounds like the cable is disconnected either in the Omnibox outside, or at the street cabinet. Despite service status saying there where no issues in the area, a couple of neighbours had simil. Hello Ewelina1, many thanks for reaching out on our help forums and for your first post here. In itself that’s not really an issue especially if everything is working OK. Sorry to hear of this issue with your hub 3 main light being amber instead of solid white, we're eager to best assist with this. The “Traffic” light: As with the Super Hub 2ac/2, the top light indicates if data is transmitted across the network. Wi-Fi Bands Getting the most from your Wi-Fi. Alternatives to Super Hub 2 routers. An HDMI cable that you’ll plug one end of into the Stream box and the other end into your HDTV. It’ll also happen overnight and straight after setup. White power light is on and Internet lights are off. E. The power light of the Virgin Media Hub 3. Understanding what each of these lights mean can help you diagnose and troubleshoot network issues. The Hub should now operate. Hazzle16. Options. I have read that a replacement is needed but can't get hold of an actual person to speak to 😑. Router has a solid red light on. Power is on. Try a pinhole reset (I think you'll find the pinhole on the base of the hub 5). e phones and ring door bell, I have issues with keeping a stable. Regards. To reset: press the button and hold it for more than ten seconds. I have ran through all the suggested "fixes", unplugging, reconnecting, resetting, waiting etc. Choose an option below to help you make the most of your new service. on 09-08-2022 09:04. There are two notifications in my VM app: 1. It is in an airy space; I've reset; I've rebooted and turned off for 10 minutes. WiFi Light. . One of the smaller lights is a WiFi symbol so I don't expect that one to light up as it is not connected to WiFi. It’s like a. The Wi-Fi light: If this is flashing or solid green, the Wi-Fi is working as normal; For more information and solutions to Virgin Media Hub. 1 & 2 Wireless. I have: - turned it on and off at the wall. On a Hub3/4/5, you could first try separating the SSID's of the 2. In response to Jodi_S. First, turn the switch at the back of the box to be on. 1 ACCEPTED SOLUTION. Solid Red Light on Router on Hub 3. One of them has a red light, the other has an orange (amber) light. on 03-04-2023 12:28. The wireless and power lights should start to blink; Next, hold the WPS Virgin Media button on your hub until the light starts blinking, this will copy the details from the hub to the booster; When this stops blinking and goes off the copying process is complete, the power light will stay on. I've unplugged and restarted many times, but always return to a steady red light. Hub 4 lights keep coming on and off. It hasn't been moved since i've had it (several years. . I have already done a power down of the router and a 60 second reset as advised on previous forums,. I have a green light on the 3-pin plug PSU but no lights at all on the hub 5 itself, and. I have called customer service 3 times now as our internet keeps dropping off and everything keeps saying buffering on the on-demand so I call them and spent an hour of a lady saying she was doing something don't no what as she was not speaking and now the white light keeps pulse on and off slowly and. My Tivo V6 box has 3 lights: The Power/Status light to the right of the Virgin infinity symbol and two small lights to the left of the infinity symbol. Flashing Red – Telephone connection issue. Options. As the setup guide advises a white light display to show the connection is correct I wanted to check if this is an initial setup disfunction or whether it ind. I have subsequently tried rebooting it and also resetting it. You can call it in on 0345-454-1111 or else wait for the forum team. We live on a bungalow so all ground level pods. Switched On Families. can please look into this. I've just rung up trying to renew my contract which expires next month. Good morning, My virgin WiFi Hub 3. If no area faults found: The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post. on 31-12-2022 12:53. Connection across the house has been worsening over the last few days. Hi my virgin hub 4 has suddenly started to flash blue so Iv got no internet, I have restarted it but it’s still goes back to the blue light I need help to get my job 4 back up and running Has anyone had this problem before?The only way it works now is to connect it via Ethernet cable. Red light on hub 3. on 05-07-2023 11:06. It has it for about 30 minutes and then turns solid white but no devices can connect to it. What Do Lights Mean on Virgin Media? Virgin Media is a leading provider of broadband, television, mobile and landline services in the UK. If you are receiving download speeds of less than 30 Mbps, you may also find a WiFi Pod helpful. Ensure that the hub is in an open space and not overheating and reboot it. 2 Comments The Virgin Media Hub 3 is one of the older routers in the fleet now, but there are still millions of them in people’s homes. 0. Hub 3 in modem mode was Solid Red light and indeed with Hub 5 is a Solid Green light. Internet checker says my area NN3 has no issues, phoning CS recorded anouncement says intermittent issue, CS agent says issues won't be solved until 6th June. Connect the Hub’s power cable with the blue tab. Hi, my V6 tv box has a constant red light for months, ive looked on line and it says it could be over heating but its not that hot to touch , i have tried switching it off for hours at a time but when i turn it back on its still red. SpeedHi My internet connection went off last night. The red light light can pop up on a number of occasions. Contact us. The lights on the front of your Hub tell you what’s on and connected. We would like to show you a description here but the site won’t allow us. The Power light indicates whether the router is powered on. 19-05-2021 10:33 - edited 19-05-2021 10:35. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's. All wifi devices will now need reconnecting to the best SSID at each location. You could also connect the Pod via ethernet cable as a backhaul, and this will negate the need for the Pod to be close to the Hub. on 07-02-2023 12:44. My samsung galaxy s i9000 connects to my virgin media super hub but without internet access. Hi @Nigel_F, If you ever experience a red light on the front of your Hub 3 when in router mode, please follow these steps regardless of the router being hot to the touch. Options. My pictures constantly pixelates on certain and recorded channels too. The wireless and power lights should start to blink; Next, hold the WPS Virgin Media button on your hub until the light starts blinking, this will copy the details from the hub to the booster; When this stops blinking and goes off the copying process is complete, the power light will stay on. Red flashing phone light. Checking the Indicator Lights. Its indicative of a failing/fading cheap LED component and is no indicator of any performance issues with the Hub - although VM have never "officially" noted this. It came on all of a sudden this afternoon and restarting and checking wires hasn’t fixed it. Thanks for that. Will the pod still work or does it have to be 1 single network. on 24-07-2022 14:45. Hitron router guide. In response to feedback that the colours indicating ‘standby’ and ‘on’ were too similar, the colour of the ‘standby’ light on the front of your Virgin TV 360 box is changing from light-blue to red. Super hub - Status lights and control buttons. Do a simple reboot switch off at the mains for 15 sec and switch on give at least 15 for the reboot to preform. The customers riding inside the. Understanding the TiVo box lights. The light should turn solid for a moment when you first switch on the WiFi Pod (white). Relocating Virgin. With 6 recording tuners, the chances of there being a problem with clashes are vastly reduced. in Medway Kent . Joining in. Go to solution. Have followed the instructions to the letter on set up and it is not working. The legacy TiVo has 6/7 LEDs if you include the recording lights. On the Hub3 the bottom LED will change to magenta, on a Hub4 the LED band will be green, on a Hub5 the LED will be green. To fix the problem, reset the router by inserting a pin into the factory-reset slot located underneath the hub. This is worrying as atm we’re working from home. on 14-11-2022 10:44. Blue flashing light for 2 days now. There are no other lights on or flashing on the hub and my conne. The hub flashing red light. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones. Hi @shirleykitcher1. QuickStart, set up and connections. On Hub 3 a flashing green Wi-fi icon could mean the router is trying to connect over WPS. 168. To ensure a strong Wi-Fi signal and reduce interference, consider the following tips: Bandwidth Management on the Virgin Media Hub 5 Virgin Media Hub 5 and Wi-Fi Security Alternative Connection Methods for your Virgin Media Hub 5 Virgin Media Support What do the lights on my Virgin Media router mean? Virgin Media Broadband Hub; Virgin Router Lights; What Do The LEDs Indicate? Virgin Media Hub 2. You can find information regarding Volt bundles here you can also call us on 150/ 0345 454 1111 and we'll be happy to go through details with you. If the TV box feels hot, let it cool down completely, and remove anything that’s placed on top of the. on 19-09-2023 03:59. Each morning on the Virgin Media router denotes a different feature of your broadband connection. Mumfordd04. Virgin Media Router Two Green Arrows Flashing. Tried resetting, rebooting, check all wires and connections and done all the trouble shooting in the virgin status check website. The. The kit is in Modem Only mode and the service appears to be working just fine. Virgin media hub 3 lights meaning; Virgin Media is one of the leading telephone operators in the UK. However, from time to time, some of these services may encounter technical issues. The Virgin Media hub lights have a meaning, and understanding that meaning can make troubleshooting internet problems much more straightforward. 0 provides essential information about the device’s power status. After it, click on the WPS. Note: the red light on the Virgin Media Hub 4 has a. Hey Steven, I'm still having issues but it's not consistent in the times that it's not working so I can't guarantee that the issue will be there when the technician arrives; meaning if it's working when they arrive then I will be charged £25. on 19-05-2023 21:46. The “Ready” light: This LED shows that you’re connected to the Virgin Media network and should be on 24/7. This process can start again if there’s lots of interference. • Switch the hub back on at the power. It used to be solid white, but now it's mostly solid orange and sometimes it turns solid red, then it can becomes white for a while and so on. I've been using the Blue Light Card Discount now for a couple of years. Sorry to hear there are some issues with the hub, due to the red light we'll need to arrange an engineer visit. Full Playlist Here: think this just about says it all. Now when I got home today I was met with no internet and a Red - 5239893. I’m going to do a hub factory reset sometime today to see if that resolves the issue. The lights will blink when the wireless access point is operating normally. Regards, KainMy services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's. One of the most common. 2) Then also try the “free & automated” Service Status number - 0800. The lights are: Power: Indicates the power is on and the router is working. level 1. If the Virgin Media button is glowing a purple colour, it means that your Super Hub is in Modem Mode. on 16-10-2022 14:35. PNG IHDR % V PLTE z= tRNS@ f IDAT c` ! 3IEND B` . . These lights provide a visual indication of the box's current state. For the last 2 days our Superhub 3 has the constant deep orange/red light where this used to be white. - checked all cables, switches etc for loose connections. Check that all the cables connect firmly into the TV box and your TV. As a customer of this service, you may be entitled to a credit refund. I’ve checked all the connections and they all seem ok. Choose an option below to help you make the most of your new service. To reboot: press the button and hold it for less than five seconds. Modem mode = Magenta, which can appear red. My samsung galaxy s i9000 connects to my virgin media super hub but without internet access. During setup: If the Pod light is blinking quickly, it’s working hard to improve your WiFi. It was a black screen with the info that the channels were updating etc. If it’s blinking blue or green, all’s well; if it’s dark, you’ve got an issue. The white power light on the box will go off as you’re holding the button, once the power light comes back on the box is ready for paring. Options. This article will explain how to go about claiming a refund and what to do if there is an issue with your refund. Tried re booting and still constant red light. 168. Keeps flashing a white light. Understand what each of the lights on your hub means, and learn how to reboot it . The red light indicates that there’s no connection to Virgin’s network. Here is a handy guide to the light on your Hub 5. In your Stream kit you’ll find everything you need to get the Stream box up and running. Options. Ensure the Hub is upright, in a well-ventilated location and out of direct sunlight, if possible. In normal mode, my tv, which is hard wired to the router via Ethernet works fine but occasionally but anything connected wirelessly i. 0 has got a constant orange light and our internet is working intermittently. on 22-09-2023 23:20. Hi hope someone can help , my V6 tv box has a constant red light for the last few weeks , ive looked on line and it says it could be over heating but its not that hot to touch , i have tried switching it off for hours at a time but when i turn it back on its still red. It’s like a. I have a green flashing light on my hub I have checked all connections and switched on and off any other tips out there - the webpage says a green light is a data download ? Could be updating but often indicates a loss on network connectivity. I don't work for Virgin. Why is there no light on my virgin box? There are a number of reasons why you might see no light when you turn on your Virgin Media routers. Where you go, TV 360 goes (if there’s internet). Internet light flashing green: If you can see the internet light flashing green for a long time, this means that your hub needs to be rebooted. Virgin Media Super Hub 2. If the power button is red, it has a power issue, call Sky for help. Options. Installing new equipment, such as a new router or set-top box. Try a 30 second pinhole reset of the hub with no ethernet connection. The On switch can be used to turn on the box. These light indicates whether the Super Hub 2 is able to make a wireless connection. also pin reset. Then turn on the V6 again whilst keeping hold of those buttons for a further 30 seconds. Installing a Replacement router. This can last for anywhere up to 10 minutes, before a dimmed white light indicates that it’s ready. Sorry to hear of the hub issues and the red light, we appreciate you taking the time to raise this via the forums and welcome to the community. Find out what all the different lights mean on your Virgin Media Ireland Hub. Reboot the Virgin Media broadband Hub and TV box Sound issues on Virgin TV channels TV issues can be caused by a number of factors, from connection faults to issues in your. Virgin Media Ireland Limited, Macken House, 39/40 Mayor Street Upper, Dublin 1. Our network delivers the fastest widely-available broadband speeds to homes and businesses. Intelligent WiFi is designed to automatically sort out any WiFi issues around your home without you needing to. Claim up to three (if needed) with our WiFi guarantee. If the power light is off, the router is receiving no power. If the light on your Virgin Media Hub is red, it means that there is a problem with the connection between the hub and the network. We'll need to look at replacing the hub. Doesn't matter where I plug it, near or far from the router. The Gamer Lounge. Options. To disable WPS, open the router’s settings on your web browser (192. Joining in. This worked! Thank you. all to no avail. Thank you. Turn off the V6 at switch; then on the V6 box hold down both the power button and the +button at the same time. Base LED This should flash when the Hub powers up, then stays lit during normal use. If so have your account and area number handy, and the hub serial number. Its in router mode. If that fails: Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. It's almost 2 weeks. I have been through the troubleshooting guide and checked all the connections and restarted the router but that has not solved the issue. The Stream remote. this problem usually occurs after a fresh installation with virgin when you get all three (broadband, phone and tv) installed. Also not warm/hot to the touch. If it’s flashing green, it’s starting up. Start by checking the power light. Hi Adri, the modem light has remained white, whenever I have checked it. As this means that we now need to leave the hub switched on permanently, today I rearranged and tidies the cabling for our IT equipment. The Virgin Media Hub is offered as part of its Gig1 broadband package. 0800 953 9500. Did you mean: Virgin Media Community. Looks like it may need changing. Thank you for your post and welcome to our community. Left it to sort itself out for hours with no luck and eventually went through the power down and reset rigmarole with no success. The Virgin Media Hub is a router offered as part of the company’s Gig1 broadband package. Power Light The power light on the Virgin Media router indicates. Router is well ventilated and cool. Keep the community. • Turn the power switch off on the back of the Hub. . I’ve got the hub 4 and recently been having constant flashing white lights randomly everyday. Dave. It means there is an issue with your connections even though the Virgin Hub 4 is on. If it’s not a technical issue you need help with then we’re here to support you on. One thing to check is make sure the box is set to fast start or active start. Green Light. Hi my virgin hub 4 has suddenly started to flash blue so Iv got no internet, I have restarted it but it’s still goes back to the blue light I need help to get my job 4 back up and running Has anyone had this problem before? The only way it works now is to connect it via Ethernet cable. Neither of the 360 boxes suffer from any issues. Did you mean: Virgin Media Community. 30 this morning I noticed flashing red light on my hub 5 and knew something was up. Please can you try this for me: • Turn the power switch off on the back of the Hub. May 13, 2023 by Jim Johnson Having issues with your Virgin Media internet and can’t tell what those blinking router lights mean? This guide will explain what each light on your. Flashing red light on box on wall in QuickStart, set up and connections yesterday WiFi pods, one flashing blue, one flashing green in Networking and WiFi yesterday Wi-Fi pod not connecting to new hub 5 router in Networking and WiFi yesterday According to this Link a box with the light flashing in any colour is faulty. Virgin media hub 3 lights meaning; The Virgin Media telephone operator has been providing its services to customers in the UK for many years. Go to solution. no other lights or indicators just the red light bar. 168. • Ensure the Hub is upright, in a well-ventilated location and out of direct sunlight, if possible. All Rights Reserved 1 ACCEPTED SOLUTION. The Power Light: This light should be a solid green when the router is powered on. In itself that’s not really an issue especially if everything is working OK. Most likely this is a failure of the multi-colour LED control circuitry, but because this light is also the overheating indicator when red, it isn't acceptable to have the LED malfunction. The setup guide says it will flash green for a bit bit will then turn solid white one finished connecting. A red light means there is an issue with your connections even though the Hub is on. Account - Cable. Don’t worry, it happens to the best of us. Persistent green lights. The cheap LEDs colour ages. solid white light on the hub 4 and the router is completely unresponsive after a power cycle and attempting to perform a reset via the reset button. Tech Chatter. Hub 3 solid red light. Check it's plugged in. on 05-11-2022 12:12. The Virgin Superhub 3 is a powerful router that provides a fast and reliable connection to the internet. Wait at least a full minute for the router to reboot. Hub is in open space, on a shelf and when checking the router dashboard it's not overheating either. 28-04-2023 08:31 - edited 28-04-2023 08:33. Thank you. What do the Colours mean on Virgin hub? It is possible that the internet is out of range or there is no internet at all. Welcome to Sim UK. Blinking blue wan light on virgin hub. It means there is an issue with your connections even though the Virgin Hub 4 is on. BD20. No matter what I do the original pod won’t connect to the hub wirelessly. Find your router’s power button and press it to do this. The Ethernet port speeds are very good, with up to 1 Gbps of download speed and 200 Mbps of upload speed. The router restarts, using your existing settings. Hi there @taz1uk, welcome to our forum and thanks for your post. I have checked all connectors, unplugged, reset the router and the light is still red. Virgin Media O2 has today refreshed its top packages, the Ultimate Volt bundle and the Biggest TV bundle, to include a Netflix Standard Plan, offering customers all of their favourite entertainment in one easy and convenient place. Use this button to reboot or reset your router to its factory default settings. The hub is not in sunlight or near a radiator, it is sitting on a solid shelf and 20cm clear of nearest object. Security matters. Often, turning the power off and on at the wall socket, the broadband Hub or TV box and checking that all the wires are plugged in securely, can get you back up and running. VM will not dispatch any technicians while an area fault exists. White power light is on and Internet lights are off. Virgin Media Hub 4 Lights and Their Meanings Solid White Red Light Dim White Light Green Light Blue Light Flashing White Slow and unresponsive internet. Options. Options. Next. my wifi went down suddenly last night and hasn’t come back since. We're pleased to announce that we've strengthened our partnership with Netflix. 0. Normal working, anything between white to yellow to orange. We've cancelled your technician 2. It is associated with a range of communication services, such as voice and data, offered by Virgin Telco. I have contacted customer support who assured me that 'everything looked fine from their end' but everything is NOT fine. One of the key ways to troubleshoot your connection is by understanding what the different router lights mean. Hello, my wifi pod is not working anymore. 7 Repeat the process to pair your other Boosters. Virgin Media Intelligent Mesh Wi-Fi Pod ReviewWatch Virgin Media Hub 5 Review to GrumpyMan's REVIEW. 3. Reply. I also now have a permanently on red light. Virgin Galactic notched its third commercial spaceflight, launching three paying customers on a roughly 90-minute flight that briefly touched the edge of space. 02-02-2023 02:25 - edited 02-02-2023 02:25. Hi, this video shows you the steps I took to fix my Virginmedia V6 box which had the flashing green and amber light, and it was stuck on the welcome screen. I have a Hub 3. Options. Each morning on the Virgin Media router denotes a different feature of your broadband connection. Tried reseting multiple times but that didn't work. You need to verify that the white coax cable from Virgin Media’s wall sockets is also tightly connected to the Hub. The light on my Virgin media hub is a solid red light. Make sure you use the wifi one for devices connecting to the wifi and the settings/admin one to access the Hub. It was the normal white light yesterday before I upgraded my router "from M200 to M250 Fibre Broadband" as advised to do in an email from Virgin Media. I have a Super Hub 3 (white) at the moment. Internet connection went off last Sunday morning and on checking the Hub 3 the lights on the front were green and flashing (power and internet). I am having the same issue with my modem solid red light all working ok but I am concerned about it can you help thanks. 4. My TiVo box tried to run an update. Alex_Rm. Joining in. When the connection light is flashing red and the power lightWe would like to show you a description here but the site won’t allow us. 0 Hub is.